1. Shipping Policy
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States, Canada or internationally using the shipping method of your choice from Toronto
1-2 business days
Table Rate: regular shipping by Canada Post or USPS, 3~6 business days delivery;
TNT: Express shipping, 2 or 3 business days delivery;
UPS: Overnight shipping, 1 or 2 business days delivery;
When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Items in stock will typically ship out in 1 business day.
If you need urgent service, you can select the right shipping way at shipping page as you need.
2. Return Policy
If you are dissatisfied with your order for quality reason, return of customized items is unacceptable, because it's designed for you. However, we will deal with it ASAP until you are satisfied with it.
Any claims for damaged or unqualified products should be proved by photos within 2 business days after receipt of package.
If we can’t process as your requests, we will inform you in advance and refund for items within 7 of the purchase date in the full amount including shipping charges with same form as the original payment type.
Thank you for shopping at www.lettersdiy.com/